Privacy Policy of the Xcelentric Application ©

Last updated: July 28, 2026

Welcome to the Privacy Policy for Xcelentric ©, the mobile application developed by Emerix Systems SL for managing electric vehicle charging, providing information on charging stations, and offering loyalty programs. This document is a standalone privacy policy, entirely separate from our Terms and Conditions, designed to clearly explain how your personal data is collected, used, and managed. We recommend that you read this document carefully before using the application.

1. Company Identification

The Xcelentric © application is owned by:
Emerix Systems SL Address: Francisco Umbral 5, number 1, 47197 Valladolid, Spain VAT No: ES-B47739768 Email: contact@emerixsystems.es Telephone: +34 623 942 520

2. Information We Collect

To provide and improve our services, and consistent with the App's Data Safety section, we collect the following data:

• Registration Data: To use the application, the User must register by providing accurate personal information, such as full name, email address, and password.

• Use of Geolocation (Location Data): The app requires access to the device's geolocation to provide personalized services, such as the location of charging stations. Users can disable this access at any time through their device settings, although this may limit some functionality.

• Device ID: We collect device identifiers (Device ID) and usage data to ensure the proper functioning of the application, troubleshoot issues, and for security and fraud prevention purposes.

• Payment and Transaction Data: Payments for services contracted through the app can be made by credit/debit card, Apple Pay, Google Pay, or other available methods. We collect and process payment and transaction data required to process the electric vehicle charging services, manage billing, and maintain your purchase history.

3. Purpose of Data Processing

The data collected is used exclusively for managing electric vehicle charging, providing information on charging points operated by us or third parties (Interoperability), processing your payments, and ensuring the security of the application.

4. User Rights

Users have the right to access, rectify, cancel, or oppose the processing of their personal data. To exercise these rights, or in case of privacy-related incidents, the User may contact customer service at contact@emerixsystems.es or +34 623 942 520.

5. Modifications to the Privacy Policy

Emerix Systems SL reserves the right to modify this Privacy Policy at any time. Users will be notified of any changes through the application or by email a reasonable time before they take effect.

6. Jurisdiction and Applicable Law

This Privacy Policy is governed by Spanish law. In the event of any dispute, the parties submit to the jurisdiction of the courts of Valladolid, Spain, expressly waiving any other jurisdiction that may apply.